April 13, 2024
M-tiba Kenya

This is the leading health financing technology platform for consumers, insuarers, health providers, and government with the aim of universal healthcare in Africa.

Mtiba is a mobile platform in Kenya that allows one to access health care services and medication. This platform entails savings, remittance from family members, donor funding together with special healthcare support need not forgetting health insurance.

The funds aren’t meant to be withdrawn but pay for medical healthcare but upon exit, savings will be refunded as a deposit. 

To locate a mtiba facility is simple and efficient as you dial *253# and choose on (FIND CLINIC). The system will use your location to suggest the nearest providers in proximity distance-wise.

To register for m-tiba you are supposed to possess a national identity card and have registered a Safaricom sim card and only allow one account per identity.

Mtiba history


Back in 2015, CarePay was first established in Kenya with an initial investment from the M-PESA Foundation (funded by M-Pesa, a hugely popular mobile payment system launched by Safaricom/Vodafone) and the Investment Funds for Health In Africa (IFHA). Capitalizing on the mobile (money) revolution in Africa, CarePay partnered with PharmAccess Foundation and Kenyan telco Safaricom to develop a smart payment distribution platform branded as M-TIBA in Kenya.

2. The PharmAccess Foundation

As countries and states continue to strive toward attaining Universal Healthcare Coverage, (UHC) technology has been identified as a key component that would not only accelerate the process but also ensure a more effective and efficient system of operation for various financing mechanisms. More importantly, it is generally agreed that any technology adopted must be as lean as possible and reduce the cost of administration, thereby making more funds available for care.

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3. M-PESA Foundation

When it comes to payments the Kenyan telecom giants have invested heavily and through a partnership from their foundation, carepay and pharmAcess brought about the m-tiba.

The partnership has made a huge impact already, connecting over 4.7 million users and 3,000 healthcare providers. Its scale and growth quickly attracted a growing number of public and private partners, including corporate employers, the Kenyan National Hospital Insurance Fund, institutional donors, and private insurers.

Since the success of M-TIBA in Kenya, CarePay has opened its HQ in Amsterdam to facilitate the international expansion of the platform to other countries, starting with Nigeria and Tanzania.


French Development Agency (AFD)2019

M-Tiba has received $1.5 million from French Development Agency (AFD) to facilitate its growing dependents and healthcare providers.

The Safaricom-backed healthcare app will use the money to enable its platform to further target the rural poor and those who cannot access the internet. It also plans to sign 500 new healthcare providers on its platform.


Michiel Slootweg:- Professional with broad experience in growing businesses and with a deep understanding of mobile money, healthcare, private equity, insurance, banking, M&A, and value management. Passion for the development of private sector companies.

Specialties: Able to grow a business. Can put in place necessary structures in companies to facilitate growth with a focus on long-term value creation. Good at creating and redesigning business models as well as developing people.

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